911 Issues

Next Generation 911 and the development of a public safety broadband network, though built separately, must work together to deliver the access to public safety the country needs.

Collecting and sharing nationwide 911 statistics helps the 911 community better understand the industry, including progress toward NG911 and various funding and governance models.

The right care and transport decisions improve outcomes for crash victims.

Explore funding opportunities for 911 projects and find reports on the collection and use of 911 fees and charges, as well as the estimated cost of transitioning to NG911.

With the increasing ability to send and receive data comes the expanded risk of cyber threats. Learn about the Program’s support of efforts to understand and reduce these attacks.

Find resources to help navigate governance and legislative changes for emergency communications, including a database that tracks changes to state and territory 911 laws.

Next Generation 911 (commonly referred to as NG911) is a digital, internet protocol (IP)-based system that will replace the analog 911 infrastructure that’s been in place for decades.

The National 911 Program supports work to train telecommunicators and address ongoing efforts to improve recruitment, retention and classification.